Terms of Use

Last Updated: August 13, 2026

Welcome to Shalankara. These Terms of Use govern your access to and use of the Shalankara website and the purchase of products available through our online store. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these Terms of Use, please do not use the website.

1. About Shalankara

Shalankara is an online boutique offering handcrafted and designer resin jewellery, including:

  • Resin Earrings
  • Resin Necklaces
  • Resin Rings

We reserve the right to add, remove, modify, or discontinue products and services at any time without prior notice.

2. Website Use

You agree to use this website only for lawful purposes. You must not:

  • Use the website for any fraudulent or unlawful activity.
  • Attempt to gain unauthorized access to the website or its systems.
  • Copy, reproduce, distribute, or misuse website content without permission.
  • Introduce viruses, malicious code, or other harmful material.
  • Interfere with the normal operation or security of the website.
  • Use product information, images, or website content for commercial purposes without written permission.

We reserve the right to restrict or terminate access to the website if we believe these Terms of Use have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colours, sizes, and other information displayed on the website are accurate.

However, because many of our products may be handmade or individually crafted, slight variations in colour, texture, pattern, shape, or finish may occur. These variations are not necessarily considered defects.

Product colours may also appear slightly different depending on your device, screen settings, lighting, and display resolution.

4. Pricing

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing, product descriptions, or other information if an error is identified. If an incorrect price has been displayed and an order has already been placed, we may contact you regarding the correction or cancel the order and provide an applicable refund.

Any applicable shipping charges or other additional charges will be communicated during the checkout process.

5. Orders

Placing an order through our website constitutes a request to purchase the selected products.

An order is considered accepted once we have confirmed the order and/or initiated processing.

We reserve the right to cancel or decline an order in circumstances including:

  • Product availability issues
  • Incorrect pricing or product information
  • Suspicious or potentially fraudulent transactions
  • Incorrect or incomplete customer information
  • Delivery limitations
  • Other circumstances that may prevent us from fulfilling the order

If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method.

6. Payment

Customers are responsible for providing accurate payment and billing information.

Payments must be made through the payment methods made available on the website. We do not knowingly store sensitive payment information such as complete card details unless specifically required and handled through an authorized payment service provider.

Any payment-related issues should be reported to us as soon as possible.

7. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated time communicated at the time of purchase.

Delivery timelines may vary depending on the destination, courier service, weather conditions, public holidays, operational issues, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact details.

Shalankara will not be responsible for delays or failed deliveries resulting from incorrect address information provided by the customer.

8. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to our applicable Return & Refund Policy.

Customers should review the policy before placing an order. Certain products may not be eligible for return or exchange due to their nature, hygiene considerations, customization, or other applicable conditions.

Any product received damaged, defective, or incorrect should be reported to us within the period specified in our Return & Refund Policy, along with the required photographs or other information.

9. Handmade Product Variations

Shalankara products may include handmade or individually finished jewellery. Minor differences between the product shown in photographs and the product delivered may occur.

Natural variations in resin, colours, patterns, embedded elements, and finishing should not automatically be considered manufacturing defects.

We encourage customers to carefully review product descriptions and specifications before purchasing.

10. Intellectual Property

All content available on the Shalankara website, including but not limited to:

  • Logos and brand elements
  • Product photographs
  • Product descriptions
  • Graphics
  • Website design
  • Text
  • Videos
  • Icons
  • Other original materials

is owned by or licensed to Shalankara unless otherwise stated.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit any website content without prior written permission.

11. User-Submitted Information

If you submit reviews, feedback, photographs, comments, or other content through the website or our communication channels, you agree that the information provided is lawful and does not infringe the rights of any third party.

You should not submit content that is:

  • Abusive or offensive
  • Misleading or fraudulent
  • Illegal
  • Infringing of intellectual property rights
  • Harmful or malicious
  • Containing another person’s private information without permission

We reserve the right to remove content that violates these requirements.

12. Third-Party Services and Links

Our website may use third-party services such as payment gateways, delivery partners, analytics services, social media platforms, or other external services.

We are not responsible for the policies, availability, security, or content of third-party websites or services. Your use of third-party services may be subject to their own terms and policies.

13. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Website access may occasionally be suspended or restricted for maintenance, updates, technical issues, security reasons, or circumstances beyond our control.

14. Limitation of Liability

To the extent permitted by applicable law, Shalankara will not be liable for indirect, incidental, consequential, or unforeseeable losses arising from the use of the website or products purchased through it.

Our liability relating to a specific purchase will, where applicable, be limited to the amount paid for the relevant product or order, subject to applicable laws.

Nothing in these Terms of Use is intended to exclude or limit any consumer rights that cannot legally be excluded.

15. Privacy

Your use of the website is also subject to our Privacy Policy.

We may collect and process information necessary to process orders, communicate with customers, provide services, improve the website, and comply with applicable legal requirements.

16. Changes to These Terms

Shalankara may update or modify these Terms of Use from time to time.

Any updated version will be published on this page with the revised effective date. Your continued use of the website after changes are published constitutes acceptance of the updated terms.

17. Governing Law and Jurisdiction

These Terms of Use shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with the website, products, or these Terms of Use shall be subject to the jurisdiction of the appropriate courts in Kolkata, West Bengal, unless otherwise required by applicable law.

18. Contact Us

If you have any questions regarding these Terms of Use, you can contact Shalankara using the details below:

Shalankara

Phone: 079807 38887
WhatsApp: +91 98837 20365
Email: shalankara.boutique@gmail.com

Address:
Kolkata, West Bengal – 700075

By using the Shalankara website, you acknowledge that you have read, understood, and agreed to these Terms of Use.